Delivery policy

Welcome to Wright Flower Company! Our aim is to ensure that your floral gifts are delivered with care and precision to your loved ones. Here is our comprehensive flower delivery policy to guide you through the process:

Delivery Schedule

  • Local Delivery Cut-Off Time: Orders must be placed by 12 PM for same-day delivery. Orders received after this time will be delivered the following business day.
  • Delivery Days: We deliver flowers from Monday to Friday. Please note, there are no deliveries on Saturdays or Sundays.
  • Store Hours: Our store is open Monday to Friday from 9 AM to 6 PM and Saturdays from 9 AM to 3 PM.

Delivery Date and Time Selection

  • During the checkout process, you may select a preferred delivery date and time. While we strive to honor these preferences, we cannot guarantee delivery within the selected time windows due to factors beyond our control such as availability, weather conditions, and other unforeseen circumstances.
  • We commit to making every effort to deliver your order during the chosen time window. However, please be aware that delivery times may vary.

Delivery Conditions

  • Weather and Unforeseen Events: Delivery times are subject to change due to weather conditions and other unexpected events. In the event of such circumstances, we will endeavor to deliver your order as soon as possible.
  • Availability: Delivery is dependent on the availability of flowers and may influence the delivery schedule. We will communicate any significant changes or delays.

Customer Responsibilities

  • Please ensure the delivery address and contact information are accurate to avoid delays. Wright Flower Company is not responsible for deliveries made to incorrect addresses if the information provided at the time of order was inaccurate.
  • For deliveries to locations where a third party is involved, such as hospitals, schools, and offices, the signature of any authorized receiver will be accepted as proof of delivery.

We appreciate your understanding and cooperation with our delivery policy. At Wright Flower Company, we are committed to providing exceptional service and ensuring your floral gifts arrive beautifully and on time. Should you have any questions or need further assistance, please don't hesitate to contact us.

Thank you for choosing Wright Flower Company for your floral needs.